DISRUPT THE FLOW OF MALICIOUS MOBILE TRAFFIC

Investigate phone numbers to stop phishing campaigns from spreading

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What is Mobile Feedback Loop?

Mobile Feedback Loop is, at its core, a phone number investigation service, with a goal to disrupt the flow of validated phishing traffic. By disrupting the ability for the threat actor to use the phone number for financial gain, WMC Global’s Mobile Feedback Loop drives up the cost of targeting your customers and deters threat actors from using your brand as a lure.

MOBILE EXPERTISE

Decades of experience in the wireless industry provide WMC Global a unique lens into mobile messaging functionality. Our partnerships within the messaging ecosystem offer WMC Global unique insight into the flow of mobile traffic and how threat actors may take advantage of text messaging to reach consumers.

EQUAL PARTNERSHIP

Mobile Feedback Loop is always an equal partnership between WMC Global and the impacted brand. We provide step-by-step disruptive action on validated threats and offer ongoing support to make sure your questions are answered as well as guidance on what actions you can take to protect your customers. WMC Global provides real-time updates on the status of a phone number investigation claim and there will always be an expert available to speak with your team directly. You’re never just submitting a number into a portal; You’re always submitting a number to a team of experts. 

TIME TO RESOLUTION

Phone numbers suspected to be sending malicious text messages are an active threat to consumers, and the importance of swiftly investigating these phone numbers cannot be understated. After thorough analysis by WMC Global, we disrupt offending phone numbers to break the flow of malicious traffic and resolve brand harm. WMC Global prides itself on a rapid time to resolution across clients.  

OBSTRUCT MOBILE PHISHING CAMPAIGNS WITH PHONE NUMBER INVESTIGATIONS

Provide Your Security Team with Disruptive Intelligence

API Integration

Brands and other affected parties can report phone numbers used in SMS or voice phishing attacks for investigation via API. Mobile Feedback Loop synchronizes your abuse desk reporting with its trained specialists to investigate potential smishing and vishing.

Secure Phone Numbers

SMS phishing attacks on financial institution customers are extremely prevalent. Threat actors are counting on brands being at a loss for what to do when their customers are targeted. Creating a counterattack through disruptive techniques is crucial. The longer malicious mobile numbers remain undeterred, the longer threat actor campaigns and activities flourish. 

No Abuse Box? No Problem.

Give your customers a way to report their experiences with malicious messaging. WMC Global's SpamResponse helps you better identify when your customers are receiving unwanted messages and what those messages contain. SpamResponse simplifies the process for detailed reporting, creating an increasingly rich data set that puts your customers at the forefront of fighting threat actors directly from their device. 

REPORTING COMMUNITY

It is essential to encourage your customers to engage with a reporting community. Time is of the essence when it comes to phishing attacks and Mobile Feedback Loop helps brands to create a communal responsibility around reporting. If one customer can identify and report a text message in a timely manner, and the brand investigates it through Mobile Feedback Loop, the original reporter is helping protect other customers who received the same phish. Clients that use Mobile Feedback Loop instill confidence in their customers by investigating smishing and vishing complaints implicating their brand.

Text messages have a 98% open rate, signaling your customers are almost certain to interact with any phishing text message that they receive. It’s not a question of if your customers will get phished. It’s a question of what you do next. Learn more about how Mobile Feedback Loop disrupts threat actor activity through phone number investigation by reaching out to WMC Global. 

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